Call Forwarding is turned on by clicking the icon showing a handset and arrow on the status bar. When clicked, the ‘CALL FORWARDING’ menu is displayed. Enter the phone number with any outbound prefixes such as 0 or 9 in the ‘ADDRESS’ text-box. Then select when the call forwarding should occur.
There are 3 options: ‘Always’, ‘On No Answer’ and ‘On Busy’. Click ‘OK’ to complete the call forwarding.
When Call Forward is active, the icon will show up in the status bar in colour.
Please note that Call Forwarding can be restricted in some trading groups due to compliance regulations and may not be available for your trading profile. Also note that if seated at a Virtual Device Call Forward will be disabled when logging off.
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